Support客服
Contact联系我们
Email support@tryrealish.com. We reply within two working days.
发邮件到 support@tryrealish.com,我们会在两个工作日内回复。
I paid but got no credits付款后积分没到账
Open Account › Restore purchases. If they still don't appear, email us the Apple receipt (the order ID starts with M).
打开「账号 › 恢复购买」。如果仍未到账,请把 Apple 收据发给我们(订单号以 M 开头)。
Cancel a subscription取消订阅
Settings › your name › Subscriptions › Realish › Cancel. Credits you already have stay.
「设置 › 你的姓名 › 订阅 › Realish › 取消订阅」。已有的积分保留。
The result was wrong or failed结果不对或生成失败
A failed generation returns its credits automatically. For a wrong result, say exactly where and what: “a car key on the desk, left of the laptop”. Circling the spot on the photo helps most.
生成失败会自动退回积分。结果不对时,把位置和东西说具体:「桌上笔记本左边放一把车钥匙」。在照片上圈出位置最有效。
Delete my account and data删除账号和数据
Account › Delete account. This removes your photos and creations. Cancel your subscription separately in Settings.
「账号 › 删除账号」。这会移除你的照片和作品。订阅需要在「设置」里另行取消。